Material2success.com does not provides Replacement guarantee. Orders once placed with us cannot be modified or clubbed with any other order. We use the best packaging methods for securing the orders from any damage as well as the services of the best shipping partners to ensure that the orders reach you in good condition. Though we make sure that the order is undamaged, we do not take any responsibility for the damages caused to your order while in transit.
If you have received a damaged/ defective book or it does not comply with the specifications as per your original order, you are required to get in touch with us by dropping an email to firstname.lastname@example.org . If possible send us the image of the order as an attachment with the email. You can get your order replaced but you must return the item at your expense at our return address and the item must be unused and we will send you the replacement only when we have received the book/books back from you.